Our Customers Drive Our Purpose
TLG Peterbilt dealership believes strongly in relationships that keep our employees and customers for life. The driving influence on TLG’s success over the years? We’ve forged our reputation through dedicated service and flourished at our TLG Peterbilt locations by building strong business relationships. We take the initiative to give what you need, be it service for one rig or comprehensive maintenance for an entire fleet.
TLG Peterbilt Dealership History
Before opening the TLG Peterbilt locations you’ve come to rely on, the Larsons owned a small truck line for 25 years while dealing in livestock. That's how they know Peterbilt trucks are made for those who work for a living. When they began selling class 8 trucks, they noticed that customers shared a common need for a more personalized sales experience.
In 1987, the Larsons decided to purchase Peterbilt of Springfield (a solid dealership even before TLG) and set to work taking commercial truck service to ever-higher levels. Soon after, They launched a satellite location: Peterbilt of Joplin began as a parts-dedicated store and grew into a full-service dealership with a renowned body shop that produces award-winning custom Peterbilt trucks.
True to Our Roots
The momentum continued and TLG seemed to grow overnight. In keeping with our farming and truck operating roots, The Larson Group has an understanding of both driver and business needs. Makes sense, given that we’ve earned that insight based on real experience and real work that’s rare among dealer groups.
As they acquired additional Peterbilt dealerships, the Larson brothers worked side by side with TLG employees to encourage growth and foster expertise as a Peterbilt exclusive dealer group. Our well-trained diesel technicians have the experience to service any heavy duty truck of every make and model.
From their first Peterbilt dealership to now, the Larsons have remained true to their Midwest values—values that each of our 1000+ employees share. All TLG Peterbilt locations boast industry experts in both the Peterbilt products we supply and the comprehensive operations of fleets—whatever your truck makes and models. With access to resources that let us help you choose the best possible equipment, your local TLG expert will make sure we get you spec’d to your jobs and budget.
The TLG Peterbilt Experience
Choosing TLG gives you the advantage of our premium products combined with an unbeatable ongoing support system that keeps you, our valued customer, running at your greatest earning potential. From our experienced, well-trained diesel technicians to our sales reps to TLG President Glenn Larson, our family of employees works hard to ensure you enjoy a consistent, excellent experience at every one of our TLG dealerships.
The Larson Group mission is to keep Customers for Life through an unsurpassed customer experience in all areas of commercial transportation services. Our employees provide innovative solutions through continuous improvement, communication, and genuine concern for each customer. We will form a partnership with our customers to provide a quality experience, the first time every time.
QUALITY POLICYThe Larson Group management and employees are committed to providing quality products and services that exceed our customer’s expectations. This is accomplished by the participation of all employees in a quality management system that is based on the following key principles:
- LISTEN and respond to our customer’s employees and suppliers
- ENSURE quality work through a pro-active process of continuous improvement involving the establishment and review of business objectives and employee training.
- EXCEL in the timely delivery of goods and services